Interviews and surveys to determine stakeholder needs
Knowing your customers and their needs is essential for product development. With Cockpit you create interviews and surveys. The results are imported into Cockpit while maintaining traceability to the source information.
These voices you analyze further by using the affinity diagram in Cockpit and by grouping and organizing information so that they can serve as input for SMART product requirements.
Use Microsoft Word to create and import surveys into Cockpit. Create as many templates as you want to gather customer information from different client perspectives. Then categorize and group by using the affinity diagram.
With one click, you can easily export reports from Cockpit. The most important standard formats such as PDF, Word and Excel are supported. You can easily and quickly share the information with others.
Voices Management functionalities
Interview results can be grouped and categorized using the affinity diagram.
Stepwise-instructions in the template will guide you through the preparation of the interview document.
Cockpit provides the ability to rank customer information.
The result of your work and voting is complete and fully documented. Export to MS Word with one click.