High quality following your process
A prominent theme in developing products and systems is “quality built-in”. In fact, this addresses the need to also properly define your processes (Standard Operating Procedures). And not only to properly define, but also ensure that the processes are actually carried out as agreed. Customers and external auditors often ask to prove this explicitly.
It is therefore important to gain insight into process-related information. Such as who changed what information and whether that person is entitled to do so? Are all deliverables for a milestone delivered and with the right quality? Who can you go to if you need information? Have the products been verified or validated? Do you have approval and is this also recorded?
Grip on changes
You want to understand and control (changes of your) information exactly at the right level. Not too strict so that your tools will get you in the way, but strict enough to withstand the criticism of internal and external auditors.
Developing a product or system is teamwork. Whether you are complete is of course linked to the coverage rate. But also aspects such as the completion of tasks and work packages, outstanding findings, open discussions, delivering a testable result are important.
Modern systems are becoming increasingly complex without exception. All components must deliver the right performance to make the whole function properly.
In other words: are all (essential) requirements realized in and to what extent? What is needed to deliver a “Minimum Viable Product (MVP)”?
Stakeholder management is essential to ensure that you have found all the important requirements.
With each handover you want to ensure that you stay on the right path. And if needed ask for explicit approval.
Compared to the traditional tools for business analysts and systems engineers (MS Office), TopTeam with its central database storage becomes the “single source of truth”. Changes happen, but are done centrally.
In order to provide insight and grip on these changes, TopTeam offers an audit log in which simply all changes can be reproduced when and by whoever, versioning that allows to compare different versions of records and baselines with which information on milestones can be secured. Those who may modify the information are determined by roles and rights, but also by the then-current status of a record.
Again, we can configure Top Team to the needs of your own organization, from a simple setup without too many rules to a well-secured system if your SOP’s (Standard Operating Procedures) require this.
An important feature of TopTeam is that we can store work products (requirements, use cases, etc.) integrally with tasks and work packages. Whether this is with traditional work packages or as in agile methods with epics, capabilities, features and user stories, as teams we do work which delivers results.
Because of the integral setup of TopTeam we can not only find all the information quickly, but we can also discover through powerful analysis functions whether we are missing information, whether there are still outstanding issues, whether we have delivered the right products at the right time.
In other words, with TopTeam we can manage the project to actual and well-founded insight into the content.
One of the models we use at Synergio to ensure the quality of the product development process is the Synergio requirements model or “ZigZag model”. Using this, we can implement a model of ‘ visible reasoning ‘ with which we can easily demonstrate whether the system or product does what it should do, i.e. how good the coverage rate is.
By implementing this model in TopTeam, we can merge the power of tool and model to demonstrate at all times what your system can or cannot do.
As a team, we work together on a fantastic product. Everyone contributes. By bringing all the expertise together we can deliver high quality.
TopTeam offers a number of useful review and approval facilities. This allows stakeholders to easily deliver their feedback and also explicitly approve or reject matters. If necessary, using a digital signature. The person who has initiated the review can closely follow the progress and results of the review.